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Find your package in no time

Locate your parcel

Enter your parcel number

Under no circumstances do we share your information with anyone else

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icon location Parcelocator service for 0.49€/72h then 29,90€ a month*
icon world Global Coverage: Locate your parcel even abroad
icon customer service Customer service by email & phone Mon-Sat, 8am/8pm

How does it work?

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Locate your parcel

Find the location of your parcel in real time on your personal space. As soon as we have the information of your parcel, we will send it to you immediately.

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Enter your parcel number

Receive regular updates on the position of your parcel by logging in to your connected area! As soon as we have new information, we will send it to you!

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Enter your email address

Enter your email address to receive the location of your package as soon as possible. We will send you the location of your parcel in real time once your email address has been entered.

Our Premium Subscription

Take advantage of our trial offer for only 0.49€ for 72 hours*

29,90€ per month to take advantage of our unlimited services

  • icon check circle 30 follow-ups / month

  • icon world Worldwide coverage

  • icon data warehouse Data provided by carriers

  • icon location Real-time tracking information

  • icon customer service Customer service Monday to Saturday, 8am/8pm

  • icon data protection Connected and secured space

Sign up

*After these 72 hours and without any cancellation on your part, your trial offer will become a no obligation subscription for an unlimited period of time for the amount of 29,90€ per month.

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Location

Locate your package in real time

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Carriers

Our tracking system is compatible with all carriers

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Worldwide

We locate your package anywhere in the world

Why Choose Parcelocator?

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At Parcelocator we want to ensure that you have fast and efficient access to your tracking information. You no longer need to connect to all those tracking sites. You can use our platform for all your parcels.

In accordance with the different carriers, we will send you the location of your package in real time. We will also let you know all the new information about the location of your parcel as well as its transport status.

By using Parcelocator.com you guarantee that your parcel will be tracked in real time and that you will receive information about it as soon as possible. If you have any questions about our services, you can contact our customer service department.

Don't hesitate any longer and enter your parcel number to receive its position!

Outstanding assistance

Do you want to locate your parcel? You can't find its number? The Parcelocator teams are available by telephone from Monday to Saturday from 8am to 8pm at +44 208 0683 968.

The experts at Parcelocator have set up a support service to help you locate your parcel. We have created this team in order to assist you in your efforts.

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How can I track my parcel?

To track your parcel, simply visit Parcelocator and enter your tracking number. We support real-time updates from all major carriers, including Royal Mail, DPD, Evri, DHL, Amazon, UPS, and more.

Where can I find my tracking number?

Your tracking number can typically be found in your shipping confirmation or dispatch email. It's also included on your receipt or shipping label. For Amazon purchases, you can locate it in your 'Your Orders' section. For Royal Mail shipments, it will be located next to the barcode.

How do I track my parcel online?

Visit the Parcelocator website, enter your tracking number in the search field, and our system will automatically detect your carrier. You will be provided with real-time updates on your parcel's status and estimated delivery.

Why doesn't the Royal Mail Track and Trace tool recognise my tracking number?

If Royal Mail Track and Trace is not recognising your tracking number, it's likely because the parcel has not yet been scanned into the system. Wait for a few hours and check again on Parcelocator for the most up-to-date tracking data.

I've missed my parcel delivery — what can I do?

If you missed the delivery, look for the delivery notice left by the courier. It will contain instructions for redelivery or collection. You can also find your carrier's support page through Parcelocator to arrange a new delivery or pickup.

What if I've lost my tracking number?

If you've misplaced your tracking number, contact the sender or retailer who shipped the parcel. They will be able to resend the tracking details. Unfortunately, parcels cannot be tracked without a valid reference number.

Can I track a parcel without a tracking number?

Unfortunately, a valid tracking number is required to track your parcel. If you don't have it, try reaching out to the retailer or shipping service for assistance.

Can I track a parcel by address?

For security reasons, parcels cannot be tracked by address or name alone. You will need to use a valid tracking number or order reference to track your parcel.

Can I track a parcel with proof of postage?

Yes, if your proof of postage includes a tracking reference number (e.g., Royal Mail Tracked 24, DPD Next Day, Parcelforce Express), you can enter that on Parcelocator to see updates.

How do I know which courier is responsible for my parcel?

Parcelocator automatically detects the carrier associated with your tracking number. Whether it's Royal Mail, Evri, DPD, DHL, Amazon, or another carrier, we'll route you to the right carrier's page for the latest updates.

How can I check where my package is without a tracking number?

Without a tracking number, it's best to contact the sender or retailer. If you purchased from an online store, you may be able to find the tracking number by checking your order history. Without it, it's challenging to track your parcel.

What should I do if my parcel hasn't arrived yet?

If your parcel has not arrived by the expected delivery date, check the latest update on Parcelocator. If the parcel shows no new information, contact the courier (e.g., Royal Mail, DPD, Evri) using your tracking number to inquire about the status or initiate an investigation.

How do I track a parcel from overseas?

To track an international shipment, enter your tracking number into Parcelocator. We support global tracking for Royal Mail International, Parcelforce Worldwide, DHL Express, DPD Worldwide, and UPS.

Which Royal Mail services can I track?

Parcelocator supports tracking for all Royal Mail services, including Tracked 24, Tracked 48, Special Delivery Guaranteed, and International Tracked & Signed.

Which Parcelforce Worldwide services can I track?

You can track Parcelforce Express 24, Express 48, Global Priority, and Express Worldwide shipments on Parcelocator, for both domestic and international deliveries.

Can I track my parcel using a mobile number?

Tracking by mobile number is not available. However, Parcelocator is optimized for mobile devices, so you can track your parcel with your tracking number from any smartphone or tablet.

How can I divert my parcel?

If you need to divert your parcel, many couriers such as Royal Mail, DPD, and Evri offer services to redirect your parcel to another address, safe place, or local collection point. Visit your courier's redelivery page through Parcelocator to make changes.

Can I collect my parcel from a local depot?

Yes. If you missed the delivery, most couriers allow you to collect your parcel from a nearby Post Office, ParcelShop, or collection point. Use Parcelocator to find the closest available collection location.

What should I do if I won't be home for my scheduled delivery?

If you won't be home, you can usually reschedule your delivery, leave instructions for a neighbour, or choose a safe place or pickup point. Parcelocator links you to your courier's redelivery options to make these changes.

How can I change my delivery address?

If the parcel hasn't yet been dispatched or is eligible for redelivery, you can modify the delivery address via the courier's delivery management tools. You can access these options through Parcelocator by entering your tracking number.

How do I add accessibility instructions for delivery?

If you require special delivery instructions due to disability or accessibility needs, contact the courier directly and provide the necessary instructions (e.g., extra time, accessible entrance). Most couriers allow you to update these preferences through their delivery management systems, which can be accessed via Parcelocator.

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