Find your Temu parcel

Locate your parcel
Enter your parcel number
Parcelocator service for 0.49€/72h then 29,90€ a month*
Global Coverage: Locate your parcel even abroad
Customer service by email & phone Mon-Sat, 8am/8pm

How does it work?

Locate your parcel

Find the location of your parcel in real time on your personal space. As soon as we have the information of your parcel, we will send it to you immediately.

Enter your parcel number

Receive regular updates on the position of your parcel by logging in to your connected area! As soon as we have new information, we will send it to you!

Enter your email address

Enter your email address to receive the location of your package as soon as possible. We will send you the location of your parcel in real time once your email address has been entered.

Our Premium Subscription

Take advantage of our trial offer for only 0.49€ for 72 hours*

29,90€ per month to take advantage of our unlimited services

  • 30 follow-ups / month

  • Worldwide coverage

  • Data provided by carriers

  • Real-time tracking information

  • Customer service Monday to Saturday, 8am/8pm

  • Connected and secured space

*After these 72 hours and without any cancellation on your part, your trial offer will become a no obligation subscription for an unlimited period of time for the amount of 29,90€ per month.

Location

Locate your package in real time

Carriers

Our tracking system is compatible with all carriers

Worldwide

We locate your package anywhere in the world

Outstanding assistance

Do you want to locate your parcel? You can't find its number? The Parcelocator teams are available by telephone from Monday to Saturday from 8am to 8pm at +44 208 0683 968.

The experts at Parcelocator have set up a support service to help you locate your parcel. We have created this team in order to assist you in your efforts.

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We would love to hear from you

Get in touch